State Farm® Insurance Agent Steve Reed
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nathan Harris
May 8, 2026
"I’ve been a customer for over twenty years and filed my first claim on my house, the last major wind storm damaged my roof, taking over a quarter of my singles off. State Farm didn’t send anyone out until three weeks after I filed a claim. Once the adjuster came on they quoted me $3000 to replace only half my roof. My contractor and I have both emailed and called them explaining more work is required to repair the roof correctly. Sate Farm refuses to compromise even when my contractor stated what needs done is according to State code. The last set of emails from my contractor and me that was sent last week have been met with no response. Today I called today to get an update and was sent to voicemail. I am extremely disappointed in the service, response time and care State Farm has offered so far. It has been 2.5 months since I filed my claim and they keep giving me the run around."
Georgianna Parisi
August 5, 2025
"I have been working with this agency in my capacity as a Trustee for a deceased insured.
The folks at this agency have been enormously helpful and terrific to work with.
I highly recommend this agency."
Bill Masters
May 23, 2025
"Just a note of gratitude for Ashley and the entire staff in assisting with my sister's policies throughout the process closing her estate. Ashley and staff have been great and able to resolve any issue I've needed address. Much, much appreciated!!"
P. Thomas, MSE, BA
March 10, 2025
"Steve Reed and his staff, especially Logan, provide impeccable customer care. Thank you all for being an exceptionally highly rated agency."
Jessica F.
May 6, 2024
"God bless you all 🙏"
Christopher Harris
April 6, 2024
"Been with Steve Reed and his team forever
They’re the best!"
John O
March 13, 2024
"Amy was very helpful, she patiently answered all my questions about home owners insurance. She personalizes the experience to individuals needs and you can feel she really cares about people.
I highly recommend this agent."
Olivia Rice
January 9, 2024
"Great agency. They have helped me numerous times with my car insurance. Great customer service."
Alice Daciana
November 6, 2023
"Agents are always very helpful and call within a timely manner"
"Thanks Michaela - appreciate the kind words. Super happy that we provided you with such great service. We will continue to do all we can to exceed your expectations. "
Bryan Lucas
June 9, 2023
"Steve and his staff are amazing. I can't tell you how professional and helpful they are. 5 stars."
"Thanks for the kind words Bryan - appreciate you taking the time to provide us this review. We will continue to strive for excellence in all areas of our business."
Jodi Reynolds
January 15, 2023
"Kids had fun. Way to expensive tho. The characters weren't even there. Smh."
"Jodi -
Appreciate you taking the time to leave us a review and I'm glad your kids had fun. Not sure which "characters" were supposed to be "there" - I'm certain my team was at the office ready to serve you and your kids but I typically don't refer to them as "characters".
My hope (and suspicion) is that you have this review mixed up with some other location. Either way - thanks for the review."
Rain Wallace
December 28, 2022
"Love this location 😊 they always treat me and my family good"
"Thanks so much for the 5 STAR review - we will continue to do our VERY BEST to exceed your expectations! Happy New Year!!!"
Lindsay Walker
April 14, 2022
"Very Friendly and respectful! A great insurance company always there for their customers."
"Thanks Lindsay - sincerely appreciate the feedback!"
joe russo
December 3, 2021
"Great staff and insurance company. Can't be beat !"
Chico Goins (LILDIRT)
November 15, 2021
"👍"
Jeronda E Derrrick
July 1, 2021
"Always friendly and professional. I love my insurance family!!!"
Tabitha Collett
June 7, 2021
"I have had them as my insurance for along time and they are like family and is how treat you as so. My mom as had them alonger"
Alexandra Hart
May 7, 2021
"Very professional very helpful great service couldn’t ask for better insurance!"
David Tomich
January 13, 2021
"Best agent ever"
"Thanks Dave - 5 star reviews mean a lot to myself and our team. We will do everything possible to live up to your kind review. I sincerely appreciate our relationship all these years."
P. Thomas
December 24, 2020
"Highly recommend for your insurance coverage."
"Thanks for the kind words Pam.....sincerely appreciate our relationship."
Danielle Hargrove
December 17, 2020
"State Farm client for 30 yrs. Newly transferred to this office, the staff is great and personable. Thank you for making a smooth transition."
"Thanks Danielle - 5 star reviews mean a lot to myself and our team. We will do everything possible to live up to your kind review!"
eric
November 2, 2020
"Great people"
"Thanks Eric - 5 star reviews mean a lot to myself and our team. We will do everything possible to live up to your kind review!"
Yvonne Knight
September 8, 2020
"I've been with Mr. Reed and State Farm for a number of years and I must say that I'm pleased with the service that I've recieved. I would rate the service at 4 1/2 stars"
"Thanks Yvonne - appreciate the opportunity we have to serve you. Our hope is to always exceed your expectations."
JennyNDave Campbell
August 21, 2020
"We've only been with State farm a short time, so far they've been the best insurance experience I've ever had..
This office is great.
If you're looking for insurance I think you'll find what you need right here.. good luck."
Shirley Williams
July 17, 2020
"Great guy... Very friendly"